Pyrenean Group Holidays

Booking conditions

Holiday insurance

It is essential that all group members take out appropriate insurance to cover not only loss of property and travel disruptions but also the cost of cancellation by them or the cost of assistance, including repatriation, in the event of accident or illness.

Passports and Visas

All members of the group will need a full British or EU Passport. A group member holding any other passport may need a visa.

Health

Normal good health is important for the enjoyment of the holiday. We should be notified in advance of any relevant medical conditions of the group members. We recommend that all group members travel with a European Health Insurance Card or equivalent and insist that all group members take out holiday insurance.

Booking procedure

1. Contact Malcolm or Anne Gregory to check availability of your preferred dates.

            - by post, write to 4 Chemin du Luz, Labastide Debat, 65200 Argelès Bagnères, Hautes Pyrénées, France

            -telephone them direct on 00 33 562 912 445

            - email to gregory.malcolm@wanadoo.fr

   2.     They will arrange a provisional booking with the hotel whilst you sort out your flights.

   3.    Once the flights are booked  send your completed booking form and deposit of £50/100€ per person to: Pyrenean Group Holidays, 4 Willow walk, Chickerell, DT1 4GE

   4.    The balance of the amount payable is due eight weeks before the holiday begins.

   5.    Cheques should be made payable to Martagon Holidays Ltd.  

Price variations

Our prices are prepared well in advance and while we try not to change published prices there is always the possibility that for reasons outside our control, specifically fuel prices and exchange rates, we might have to make alterations. If this results in an increase of 5% or less we will absorb the changes and only pass on increases above that level. If the changes would result in a reduction of your holiday price we will refund in full amounts in excess of 5% of the holiday price. If the increase is more than 10% of the holiday price you will have the option of cancelling the holiday and receiving a full refund of all monies paid. No price changes will be made within 30 days of departure. At the date of publication the exchange rate used for £ Sterling is 1.10 Euros.

Cancellation

If you wish to cancel please let us know immediately in writing. The following cancellation charges apply:

        Days before departure                    % of holiday cost                                   

        More than 42 days                              Deposit only

        42 - 29 days                                          30 %

        28 - 15 days                                           50 %

        14 - 8 days                                             70 %

        7 days or less                                        100 %

Complaints

If you have a problem or complaint please speak to Malcolm or Anne during your stay in France as soon as possible. If there are any unresolved matters at the end of the holiday please write to our UK office within 30 days of the end of the holiday.

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